Your Privacy Matters to JaoTech Gworld Limited
This Privacy Policy explains how we collect, use, store, and protect your personal
information. Please read it carefully. By using our website, services, or training
programs, you confirm your understanding of these practices. If you have questions,
contact us at admin@jaotechgworld.com.
Intro Introduction
This Privacy Policy explains how JaoTech Gworld Limited, trading as JaoTech Gworld
and operating the website jaotechgworld.com, collects, uses, stores, and protects
personal information when you visit our website, use our services, enrol in our
training programs, contact us, or otherwise interact with us. We are committed to
protecting your privacy and to maintaining the trust you place in us.
Details Company Details
Company Name
JaoTech Gworld Limited
RC Number
RC 8808001
Registered Address
No.2, Victory Junction, New Lagos Road, Benin City, Edo State, Nigeria
Effective Date
September 21, 2025
Governing Framework
Nigeria Data Protection Regulation (NDPR)
If you have questions about how we handle personal information or want to make a
request under this policy, please contact us at
admin@jaotechgworld.com
or by post to the address above.
01 Scope and Purpose of This Policy
- This policy applies to all personal information collected or processed by JaoTech Gworld Limited in connection with its websites, services, training programs, client engagements, recruitment, and marketing activities.
- The policy covers personal information collected online, by phone, by email, at our offices, and at events or courses we run.
- We explain what information we collect, why we collect it, how we use it, how long we keep it, with whom we may share it, and the rights available to you.
02 Definitions
- Personal information means any information that identifies or can be used to identify a natural person. This includes names, contact details, identification documents, and other information described below.
- Processing means any activity carried out with personal information including collection, storage, use, disclosure, and deletion.
- Controller means JaoTech Gworld Limited when we determine the purposes and means of processing personal information.
- Processor means a third party that processes personal information on our behalf under contract.
03 Categories of Information We Collect
We collect and process the following categories of personal information depending on the service or interaction:
| Category |
Examples |
| Contact and Identity |
Full name, business name, postal address, email address, telephone number, job title, company name |
| Account and Login |
Username, password, account settings where you create an account with us |
| Financial and Billing |
Bank transfer details and billing addresses. For card payments we rely on our payment provider and do not store full card details |
| Transaction and Service History |
Records of services purchased, training attended, invoices, receipts, and project communications |
| Identity Verification (KYC) |
Government-issued identity documents and proof of address where required for KYC and AML compliance |
| Technical and Usage |
IP address, browser and device information, referral source, pages visited, time and date stamps, analytics data |
| Communications and Support |
Notes of calls, messages, enquiries, feedback, and support requests |
| Marketing Preferences |
Records of marketing preferences, opt-in and opt-out choices, newsletter and campaign engagement |
| User-Generated Content |
Forms, training assignments, testimonials, images, and other content you provide with permission |
| Sensitive Information |
We do not generally collect special categories such as health data except where necessary for a training program and voluntarily supplied. Explicit consent is always obtained for sensitive data |
04 How We Collect Personal Information
- Directly from you when you contact us, register for services, sign up for newsletters, enrol in training, apply for jobs, or communicate with us by email, phone, or in person.
- Automatically when you visit our websites through cookies and other tracking technologies.
- From third-party sources where you have agreed to share information with us, such as referral partners, payment providers, social networks, or public directories.
- From business clients and organisations with whom we engage when you are a representative of that organisation.
05 Legal Basis and Reasons for Processing
We process personal information for the following lawful purposes:
- To perform a contract with you when we deliver services, supply training, or provide support.
- To take pre-contractual steps at your request, such as preparing proposals and quotations.
- To comply with legal obligations for example, tax, accounting, and anti-money laundering reporting requirements.
- For our legitimate business interests including to manage and improve our services, communicate with clients, administer our website, protect our business, and prevent fraud, subject to balancing tests where required.
- With your consent for marketing communications or specific processing activities that require explicit agreement.
Where we rely on legitimate interests as our legal basis, we will only do so after assessing
and balancing our interests against your rights and freedoms.
06 How We Use Personal Information
We use personal information for purposes that are necessary for running our business and providing services:
- To provide and manage services, training, and support.
- To process payments, issue invoices, and comply with tax and accounting requirements.
- To verify identity and to carry out KYC and AML checks when you engage our services or make certain payments including crypto payments.
- To respond to enquiries, communicate about projects, and send administrative messages.
- To run marketing campaigns where you have consented or where we have a lawful interest to do so and where you have not objected.
- To monitor and improve our website and digital platforms including analytics and technical diagnostics.
- To handle recruitment applications and manage employment or contract relationships.
- To keep records required by law and to defend legal claims or enforce our agreements.
- To publish testimonials and case studies where we have obtained your permission.
07 Sharing Information with Third Parties
We may share personal information in the following circumstances:
- Service providers who act as processors for us and who help provide services such as hosting, email services, analytics, payment processing, marketing platforms, and client relationship management tools. Each processor is bound by contract to handle data only on our instructions and to apply adequate security measures.
- Professional advisers such as lawyers and accountants where needed to obtain advice or to comply with legal obligations.
- Government bodies, law enforcement agencies, or regulators where required by law or to protect our legal rights.
- Business buyers or reorganisers where we sell or restructure our business, subject to contractual confidentiality arrangements.
- With your consent when you ask us to share information with third parties or when you agree to a particular service integration.
We will never sell your personal information to third parties for direct marketing purposes.
08 Cross-Border Transfers and International Processing
- Our business uses cloud-based systems and third-party service providers that may store or process personal information outside Nigeria. Where personal information is transferred outside Nigeria, we will make sure that appropriate safeguards are in place to protect your data and to comply with applicable law. Safeguards may include standard contractual clauses, data processing agreements, and other measures required by law.
- By providing personal information to us, you acknowledge that transfers outside Nigeria may occur and that your data will be processed in accordance with this policy.
09 Data Security and Confidentiality
- We put in place administrative, technical, and physical measures to protect personal information against unauthorised access, disclosure, loss, or destruction. Measures include secure hosting, encryption in transit, role-based access controls, strong password requirements, regular security reviews, and staff training.
- We limit access to personal information to employees and trusted service providers who need the information to perform their duties. All suppliers who process data on our behalf are required to maintain appropriate security measures and to process data only in accordance with our instructions.
No method of transmission over the internet or method of electronic storage is completely secure.
We will continue to maintain reasonable safeguards but cannot guarantee absolute security.
10 Data Retention
We retain personal information only for as long as necessary for the purposes set out in this policy and to comply with legal, accounting, or reporting obligations. Retention periods vary by category of data and purpose:
- Financial and billing records retained for the period required by tax law and accounting practice, typically up to seven years.
- Contact details and client records retained while the business relationship is active and for a reasonable period afterwards, normally up to three years after the last interaction unless otherwise required by law.
- Recruitment records retained for the duration of the recruitment process and, where an applicant is hired, for the duration of employment plus applicable statutory retention periods.
If you wish to request deletion of your personal information, please contact us.
We will consider requests in light of legal obligations that may require us to retain certain records.
11 Cookies and Tracking Technologies
- We use cookies, web beacons, and similar technologies to operate and improve our website, to provide analytics, and to deliver relevant content. Cookies are small text files placed on your device when you visit our website.
Types of cookies we use include:
- Essential cookies required for site operation and security. These cannot be disabled.
- Analytical cookies to understand how visitors use our website so we can improve performance and content.
- Functional cookies to remember preferences and provide a better, personalised user experience.
- Marketing cookies to deliver promotional content and measure the performance of campaigns.
Most browsers allow you to manage cookies through settings. You can delete or block cookies
from your browser; however, blocking certain cookies may limit the functionality of the website.
Where we rely on consent for non-essential cookies, we will seek your clear consent before
placing those cookies.
Please review our full Cookie Notice
for complete details.
12 Your Rights and Choices
Subject to local law, you may have the following rights in relation to your personal information:
Right to Access
Request a copy of the personal information we hold about you.
Right to Correct
Update or correct inaccurate or incomplete personal information we hold.
Right to Deletion
Request deletion of your personal information in certain circumstances.
Right to Restrict
Restrict or object to processing where permitted by applicable law.
Right to Portability
Receive your data in a portable format where applicable under law.
Right to Withdraw Consent
Withdraw consent to processing that is based on your consent at any time.
Right to Complain
Lodge a complaint with the relevant Nigerian data protection regulator or other competent authority.
Right to Object
Object to processing carried out on the basis of our legitimate interests where you have grounds to do so.
To exercise any of these rights, contact us at
admin@jaotechgworld.com
and provide sufficient details to enable us to locate your records.
We will respond to requests within a reasonable time and in accordance with applicable law.
13 KYC and Anti-Money Laundering Checks
- For certain services, payments, and where required by law including where you make payments in cryptocurrency we will carry out identity checks and verify source of funds to comply with anti-money laundering and counter-financing of terrorism obligations.
- As part of verification we may request copies of government-issued identification documents, proof of address, and other verification documents. We will only request information necessary for compliance and will store it securely.
- If we are unable to complete the required checks, we may decline to provide services or to process the transaction. We will notify you of such an outcome where permitted by law.
Please review our full AML/KYC Policy
for complete compliance details.
14 Children and Vulnerable Persons
- Our services and website are intended for use by adults. We do not knowingly collect personal information from children under the age of 18. If we become aware that a child under eighteen has provided personal information without parental consent, we will take steps to delete such information promptly.
- If you believe a child has provided personal information to us, please contact admin@jaotechgworld.com and we will act promptly.
15 Links to Other Websites
Our website may include links to third-party websites and services. Those websites have their
own privacy practices which may differ from ours. We are not responsible for the privacy
practices of other sites and encourage you to read their privacy policies before providing
personal information to any external site.
16 Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or legal
requirements. When we make material changes, we will update the effective date at the top
of the policy and, where appropriate, provide a prominent notice on our website. Continued
use of our services after a change constitutes acceptance of the updated policy.
17 How to Contact Us and Make a Request
For questions, requests to exercise your rights, data access requests, or complaints, please contact us using the following details:
When making a request, please provide sufficient information to identify yourself and to enable
us to locate the relevant records. We may take reasonable steps to verify your identity before
responding to a request.
18 Complaints to a Regulator
If you are not satisfied with our response, you may have the right to lodge a complaint with
a supervisory authority or regulator in your jurisdiction. This may include the relevant
Nigerian data protection regulator or other competent authorities depending on your location.
19 Additional Provisions for Specific Services
Training and Course Participants
Where you enrol for training programs, we may use your name and contact information to
communicate course materials, certificates, and assessments. We may publish participant
names on completion lists where you have given your explicit consent.
Job Applicants and Contractors
We retain applicant information for recruitment and equal opportunity monitoring in accordance
with local law. If you are successful, we will keep employment records for the duration of the
employment relationship and afterwards for statutory retention periods.
Testimonials and Marketing Content
With your permission, we may publish testimonials, project summaries, and case studies that
include your name, company, and a description of the services provided. You can withdraw
permission at any time by contacting us at
admin@jaotechgworld.com.
20 Security Incident Notification
In the event of a security incident that affects personal information, we will assess the
impact and act to contain and remediate the incident. Where required by law or where there
is a material risk to the rights and freedoms of individuals, we will notify affected persons
and the relevant regulator within required timeframes.
21 Third-Party Service Providers
Where you use third-party services integrated with our solutions, the contractual relationship
for that service will be between you and the third-party provider and not with JaoTech Gworld
Limited, unless we explicitly state otherwise in writing.
22 Legal Disclaimer
This policy sets out how JaoTech Gworld Limited handles personal information. It is not a
legal contract and does not create enforceable rights beyond those provided by applicable law.
For legal advice about your rights and obligations, you should consult qualified legal counsel.